We offer multiple payment options to make sure that you have the most flexibility when purchasing from us.
For Online purchases, we offer Credit Card, Zip Pay and Afterpay.
For In-Store purchases we offer Afterpay. Please note that for Afterpay in store you will need to already been signed up and have enough credit available to be able to complete the payment.
**All purchases through 3rd party payment providers are subject to their terms and conditions, and are separate to Surfboard Empire.
What is BoardSafe?
Boardsafe is our guarantee that your board will arrive in a timely fashion with no damage!
How do you keep my board safe during shipping?
We're glad you asked! Here's what we do to keep your precious board safe:
First, we wrap it in special heavy duty bubble wrap
Taking care to double wrap the nose and tail to protect the more sensitive parts of your board.
Then we place it inside your free FK All rounder travel cover.
Then we slide it into our custom made, double walled, reinforced shipping boxes, then the board is on it's way to you express!
What happens if my board still gets damaged after all of that?
In the very rare event that your board is damaged after all of the loving care that we have shown it, then we either repair the damage so that the board is as new, or we replace it with a new board!
How much does this service cost me?
We provide all of this for you for free! All new board sales placed on our website will be shipped with the BoardSafe shipping guarantee.
Any questions?
If you have any further questions regarding shipping, please give us a call on:
07 5536 4289
Monday to Friday between 9am and 4pm AEST.
